Effective Date: October 6, 2026

Monarch Elite Training Academy (“Monarch,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, register for services, book training, purchase a plan or package, subscribe to communications, or otherwise interact with Monarch.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, including:

- Name
- Email address
- Phone number
- Parent or guardian contact information
- Athlete name and age
- Training interests, athletic goals, sport, and experience
- Scheduling and booking information
- Membership, package, clinic, and program selections
- Form responses and communications with our team
- Payment and transaction information
- Marketing and email subscription preferences

When athletes are minors, we may collect information from or with the involvement of a parent or legal guardian.
We may also automatically collect certain technical information when you use our website, such as device type, browser type, IP address, pages visited, referring websites, and information collected through cookies and similar technologies.

2. How We Use Information

We may use information we collect to:

- Respond to questions and inquiries
- Schedule facility visits, consultations, evaluations, and training
- Provide athletic performance training and related services
- Manage memberships, training packages, clinics, programs, and bookings
- Communicate with athletes, parents, guardians, and clients
- Process transactions and maintain business records
- Improve our programs, services, website, and customer experience
- Send training information, clinic announcements, events, news, or other marketing communications when you have chosen to receive them
- Protect the security and integrity of our website and business
- Comply with legal, regulatory, and contractual obligations

3. Payments

Payments made through our website may be processed by Wix or other third-party payment providers.

Monarch does not necessarily receive or store your full payment-card information. Payment providers process payment information according to their own privacy and security practices.

4. Website Forms, Bookings, and Member Accounts

Our website uses Wix and related Wix services to support features such as forms, bookings, memberships, customer accounts, communications, and payments.

Information submitted through these features may be stored and processed through Wix's systems and other service providers we use to operate Monarch.

If you create a website account, you are responsible for keeping your login credentials secure.

5. Email and Marketing Communications

If you subscribe to Monarch emails or otherwise consent to receive marketing communications, we may send you information about:

- Training programs
- Clinics and camps
- Events
- Athlete development resources
- Facility updates
- Special programs or offers
- Other Monarch news

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

 

You may still receive non-marketing communications that are necessary to provide services you requested, such as booking confirmations, account notices, or transaction information.

6. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, measure website performance, and support marketing activities.

These technologies may be provided by Wix or other third-party services.

Depending on your browser and location, you may be able to control certain cookie preferences through your browser settings or a cookie-consent tool displayed on the website.

7. How We Share Information

Monarch does not sell your personal information.

We may share information when reasonably necessary with companies that help us operate our business, including providers of:

- Website hosting and website functionality
- Booking and scheduling systems
- Payment processing
- Email and communications
- Analytics
- Customer relationship management
- Professional, technical, or administrative services

These providers may access information only as necessary to perform services on our behalf or according to their own applicable terms and privacy policies.

We may also disclose information if required by law, legal process, or governmental request, or when reasonably necessary to protect Monarch, our clients, athletes, employees, or others.

8. Athlete and Minor Information

Monarch primarily serves youth and developing athletes, which means some information we handle may relate to minors.
Parents and legal guardians should provide or supervise the submission of information relating to minor athletes.

Our website is not intended to knowingly collect personal information directly from children under 13 without appropriate parental involvement or consent. If you believe a child under 13 has submitted personal information to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.

9. Photos, Video, and Athlete Media

Monarch may separately request permission to photograph or record athletes for training, educational, promotional, social-media, or marketing purposes.

Where permission is required, use of an athlete's image or likeness will be governed by the applicable waiver, release, membership agreement, program agreement, or other consent provided by the athlete or their parent or guardian.

Submitting information through this website alone does not constitute a general photo or media release.

10. Data Security

We take reasonable administrative and technical measures intended to protect personal information. However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

- Provide services
- Maintain client and transaction records
- Meet legal, accounting, insurance, or operational requirements
- Resolve disputes
- Enforce agreements

Information that is no longer reasonably required may be deleted, anonymized, or retained as permitted by law.

12. Your Choices and Requests

You may contact Monarch to request that we:

- Correct inaccurate information
- Update your contact information
- Remove you from marketing communications
- Answer questions about information we maintain about you
- Consider a request to delete certain personal information, where applicable

Some information may need to be retained for legitimate business, legal, accounting, safety, or contractual purposes.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

Monarch is not responsible for the privacy practices, security, or content of third-party services. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, services, technology, or legal obligations change.
When we make changes, we may update the effective date at the top of this page. Your continued use of the website after an updated policy is posted is subject to the revised policy.

15. Contact Us

Questions about this Privacy Policy or Monarch's privacy practices can be directed to:
Monarch Elite Training Academy
Wyncote, Pennsylvania
Email: info@monarchelitetraining.com
Phone: (267) 990-8433

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